Frequently Asked Questions
Here are a few of the questions we get the most. If you don't see what's on your mind, reach out to us anytime on email.
General Information
What makes Ketocore different from other multivitamins?
Ketocore is specifically formulated for keto and low-carb lifestyles, containing 27 essential nutrients, including Magnesium, Potassium, and B vitamins to support energy, ketosis, and overall well-being. It is gluten-free, dairy-free, and GMP-certified for quality and safety.
Is Ketocore safe for long-term use?
Yes! Our formula is designed for daily consumption and supports long-term health by filling essential nutrient gaps often missing in keto diets. Always consult your doctor if you have specific health concerns.
Does Ketocore help with keto flu?
Yes! Many customers report that Ketocore reduces or prevents keto flu symptoms like fatigue and muscle cramps. The inclusion of Magnesium, Potassium, and B vitamins helps maintain electrolyte balance and energy levels while adapting to ketosis.
Will this supplement kick me out of ketosis?
No, Ketocore is 100% keto-friendly and contains zero carbs, sugar, or artificial fillers that could disrupt ketosis.
Can I take Ketocore if I’m doing intermittent fasting?
Absolutely! Ketocore does not break a fast and is commonly used by customers who practice intermittent fasting and keto together.
Does Ketocore really boost energy levels?
Yes! Many users experience sustained energy levels without crashes. The B vitamins, Magnesium, and Potassium help combat fatigue and support mental clarity and physical endurance.
How long does it take to feel the effects?
Most users report feeling improvements in energy and mental clarity within a few days, while electrolyte balance and muscle support are noticeable within 1-2 weeks.
Is Ketocore gluten-free and dairy-free?
Yes, Ketocore is 100% gluten-free, dairy-free, and non-GMO.
Are there any artificial fillers or additives?
No. We use only high-quality, bioavailable nutrients, with no artificial colors, flavors, or unnecessary fillers.
Is this product tested for purity and safety?
Yes! Ketocore is GMP-certified and tested for heavy metals, contaminants, and potency to ensure the highest safety standards.
How many capsules should I take per day?
The recommended dosage is 2 capsules per day, preferably with food for better absorption.
Can I take Ketocore with other supplements?
Yes, but we recommend checking for overlapping nutrients if you take additional electrolyte or vitamin supplements to avoid excessive intake.
Is Ketocore suitable for both men and women?
Yes! Ketocore is designed for both men and women following a keto, carnivore, or low-carb diet.
Orders & Payments
What payment methods do you accept?
We accept major credit cards, PayPal, and Shop Pay for your convenience.
Can I change or cancel my order after placing it?
If your order hasn’t been processed, you can update or cancel it by contacting our customer support team as soon as possible.
Do you charge sales tax?
Yes, applicable sales tax is calculated based on your delivery address and will be displayed at checkout.
Shipping and Delivery
What are the shipping costs?
Orders over $50 qualify for free shipping. Orders under $50 have a flat shipping fee of $6.99.
When will I receive my order?
Orders are processed within 3–5 business days and typically arrive within 5–7 business days, depending on your location and the shipping carrier.
What should I do if my package is lost or delayed?
If your package is lost or delayed, email us at support@goodnaturedbrand.com with your order number. We’ll work with the shipping carrier to resolve the issue.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you’re not satisfied, you can return the product for a refund.
How long does it take to process refunds?
Refunds are processed within 5–10 business days after we receive your returned item.
How do I request a refund?
Contact support@goodnaturedbrand.com to initiate a return. Refunds are issued after items pass inspection and are processed within 5–7 business days.
What should I do if I receive a damaged or incorrect product?
Please contact us with your order number and a photo of the issue, and we’ll make it right as quickly as possible.
Subscription
How does the subscription program work?
Our "Subscribe & Save" program offers automatic deliveries at a discounted price. You can choose your frequency and adjust or cancel anytime through your account.
Can I pause my subscription?
Yes, you can pause, skip, or cancel your subscription easily through your account dashboard.
What if the product in my subscription is out of stock?
If a product becomes unavailable, we’ll notify you and offer alternatives or a later delivery option.
What should I do if I receive a damaged or incorrect product?
Please contact us with your order number and a photo of the issue, and we’ll make it right as quickly as possible.
Ingredients & Certifications
Are your products free from synthetic fragrances and dyes?
Yes, all our products use natural essential oils for fragrance and are free from synthetic dyes, preservatives, and phthalates.
Do you use sodium borate or phosphates?
No, our formulas do not contain sodium borate, phosphates, or other harsh chemicals.
Are your products certified eco-friendly?
Yes, our products are Green Seal Certified, Sustai Verified, and Whole Foods Eco-Scale compliant, ensuring high standards of sustainability and safety.